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Uv Laser 360° Marking Machine Fiber Laser Marking Machine Test Sample with Fiber Laser Jewerly Laser Welding Testing Machine export packaging
Before signing a contract, our company provides customers a variety of production technology proposal, technical advice of laser equipment, sample specimens, equipment selection, and price etc. all aspect of consulting and services.
We sincerely welcome customers to visit our company and factory, and we provide customers reception staff, food, transportation and other facilities.
2. Sale of services
Based on the contract, we delivery laser machine to customers place safely within the specified time, and send engineer to install at user place. Under the basic conditions of installation machine, engineer will complete the installation and commissioning machine within 1-2 days for the user, and ensure neat, clean and orderly.
We provide technical training. After the installation and commissioning completed, engineer will service buyer operator at lest 5 days at buyer place or at seller factory until the operator can operate machine.
The training as follows:
Training operating instruction of turning on and off machine;
Meaning of panel and control parameters,
Training parameter selection range;
Training control software operation ;
Basic maintenance and cleaning of the machine;
Dealing with common hardware problem;
Noted question in operating ;
In addition to, we also provide users technical support related their producing products.
3. After-sale services
To provide customers with all aspects of service.
a. One year warranty of machine.
b. Customer service will be feedback within 12 hours.
c. We provide machine lifetime maintenance services though warranty expires.
d. Offered a wide range of hardware and software support after the warranty expires, enjoy free upgrades.